Melody, Operation manager. I am grateful to have Xiaojun as my insurance agent. Not only did she provide a thorough explanation of the hospitalization insurance I purchased from her, but she also went above and beyond to assist me during a challenging time.
Recently, when my son needed medical attention and hospitalization, Xiaojun took proactive steps to secure a single-bed ward at Mount Elizabeth. This thoughtful gesture really released much of my stress during that difficult situation.
In a moment of urgency, when I needed to return home for essentials, Xiaojun went the extra mile by personally babysitting my son at the hospital. Her willingness to lend a helping hand showcased her commitment to providing exceptional service beyond the call of duty.
Xiaojun's dedication, compassion, and personalised support have made a significant impact on my experience with her as my insurance agent. I appreciate her efforts and highly recommend Xiaojun to anyone seeking not just an insurance professional, but a caring and reliable partner in navigating life's challenges. |